Refund & Cancellation Policy
Our products are digital files. Once the files have been delivered, they cannot be returned, so orders are non-refundable after delivery, except in the cases below.
When we refund or fix
- Duplicate payment: if you were charged twice for the same order, we refund the extra payment.
- File not delivered: if you have not received your files within 24 hours of payment, and we cannot deliver them, we refund you.
- Corrupted or wrong file: if a file will not open or is not the product you paid for, we send the correct file, or refund you if we cannot fix it.
Fixes or approved refunds are completed within 5–7 working days. Refunds go to your original payment method.
Cancellation
Orders cannot be cancelled after the files have been delivered. If your files have not been delivered yet, contact us and we will cancel and refund the order.
How to request
Message or email us with your name, the product, your payment reference (Instamojo payment ID or receipt) and the problem. A screenshot helps.
Questions? Email us at rpbusiness26@gmail.com or call +91 80161 69434. See our Contact page.
Last updated: 2026-10-15